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Coffee shop management philosophy: how to make consumers feel at home with service
In the final analysis, coffee shops belong to the service industry, so service is very important. How to smile service, how to bring consumers a better experience and make consumers feel at home are all questions that operators should think about. The following is to share the four characteristics of service, hoping to give you some inspiration for the management of the coffee shop. We can do four things to consumer service. We put the service process
2016-12-08 Coffee shop business philosophy why service consumers feel at home coffee shop said -
Four elements of successful coffee shop service
The coffee shop should achieve the four characteristics of customer service, decomposing the personality, initiative, quickness and subtlety of the service process into all positions. (1) the one who serves. Sexualization. A rose and a piece of chocolate are prepared for each couple on Valentine's Day to make the guests satisfied. This kind of special personalized service is not only a test for coffee shops, but also a kind of training for the brand. (2) take
2015-04-10 Success coffee shop service four elements right customer do -
Service consciousness that baristas should have in coffee service training
1. Attach importance to customers and serve customers attentively. The psychology of many customers is that I use your products for good service. I think it's not bad, and it gives you an opportunity to make money. What they subconsciously care about most is your respect and attention to them, so when you communicate with them, the first thing that comes to mind is that I must serve this customer well. How can I make this
2015-01-12 Coffee training teacher should have service consciousness attention customer heart -
Ruixing launched the self-service coffee machine "Ruijia Buy"? Luckin Coffee is going to do something big again!
Professional coffee knowledge exchange more coffee bean information please follow the coffee workshop (Wechat official account cafe_style) according to the report of self-media burning Finance on June 14, recently, Luckin Coffee is planning a self-service coffee machine project, called Ruiji Buy. In the future, the self-service coffee machine will appear in office lobbies, enterprises, schools and other public places. Users can use their own on APP.
2019-06-14 Launch self-help coffee machine buy right away lucky coffee again big big thing. -
What are the main responsibilities of the barista position | learn about the job description of baristas
Professional coffee knowledge exchange more coffee bean information please follow the coffee workshop (Wechat official account cafe_style) barista's job is to make coffee? Of course not. Baristas have a wide range of work, including changing light bulbs and sewers. As a good barista, you should not only make good coffee, but also know how to get along with customers, such as
2019-10-04 Coffee position main responsibility what is it understanding job content description major -
Unmanned service walks into the cafe! Dandi Shouchuang can wait in line for 3 minutes.
Follow the exchange of professional baristas Coffee Workshop (Wechat official account cafe_style) following the launch of the first All Made In Taiwan buffet machine in Demos Hamburg last year, the craze of unmanned service has also blown to cafes. Before Dante Coffee created the coffee chain, it launched a mobile payment self-service machine, which can be seated calmly in 3 minutes. Taiwan's catering service industry
2017-10-29 Humanization service walking cafe Danti initiative queuing 3 minutes seated dedicated -
Starbucks officially launched the delivery service, but it seems that it is better at home.
The Starbucks delivery service that has been talked about for a long time has finally arrived! On December 2, US time, Starbucks and Postmates officially launched delivery in Seattle. Users only need to pay for an order through Starbucks app, and then wait for Postmates delivery staff to deliver coffee and food. It is important to note, however, that the service has some limitations: only iOS users can access it.
2015-12-04 Buck officially open delivery service but it seems still feel -
There is a big profit space in the self-service coffee machine market in China.
Compared with the traditional household coffee machine, the self-service coffee machine has the advantages of simple operation, many kinds of drinks, automatic sale and so on. In the United States, South Korea and other markets, self-service coffee machines average 20 people a month, and the huge market, but also formed a unique coffee culture, better for the penetration of self-service coffee machines to provide favorable conditions.
2014-06-09 Coffee news self-service coffee machine coffee market -
Coffee shop service staff training standard-plan-goal
1. Sincerity (S): we must treat our guests like our own family. When guests come to our hotel, I will provide our service with honesty, care and friendliness. 2. Efficiency (E): we will ensure that our procedures are friendly and convenient to our guests. 3. Prepare service (R): we will try our best? For our guests, we will try our best to communicate with our guests.
2015-09-09 Cafes services personnel training standards plans goals sincerity we must -
"Coffee Wing" buys "Lai Cup Coffee"! Self-service coffee machine is really a good business?
Professional coffee knowledge exchange more coffee bean information please follow coffee workshop (Wechat official account cafe_style) according to 36 Krypton June 10 news, coffee brand Coffee Wing has recently reached an agreement with intelligent coffee machine operator Lai Cup Coffee, this acquisition involves business, team, software and hardware, point, operation, management and other aspects, the specific amount will not be disclosed. According to the introduction
2019-06-10 Coffee wings acquisitions lai cups self-service coffee maker really a business -
The similarities and differences of Startup Cafe
As a very active representative of entrepreneurial service industry, entrepreneurial cafes have developed rapidly in recent years, mainly with private capital investment. With its professional service ability, high entrepreneurial passion and enthusiastic service attitude, it has brought an atmosphere of innovation to the dull enterprise service industry. Beijing is represented by garage coffee, 3W coffee, Shanghai has IC coffee, Hangzhou Fuyun coffee and so on.
2015-04-03 Entrepreneurship cafes similarities differences as entrepreneurship service industry very active -
The similarities and differences of Cafe running Entrepreneurial Cafe
As a very active representative of entrepreneurial service industry, entrepreneurial cafes have developed rapidly in recent years, mainly with private capital investment. With its professional service ability, high entrepreneurial passion and enthusiastic service attitude, it has brought an atmosphere of innovation to the dull enterprise service industry. Beijing is represented by garage coffee, 3W coffee, Shanghai has IC coffee, Hangzhou Fuyun coffee and so on.
2015-01-13 Cafes business entrepreneurship common ground differences as service industry very -
Management and service management of cafes
First, determine the reasonable business hours according to the consumption habits of the region, the deployment of manpower, peak (trough) time, passenger flow, passenger volume and key business hours, turnover and time period and other factors to determine, be sure to do the overall grasp, and then after a period of operation, find out the most reasonable and suitable business time. So that manpower, wages, water and electricity will not be wasted.
2014-09-19 Coffee shop operation coffee shop service coffee shop service management -
Starbucks China Launches Member Exclusive Service "Online Point-to-Store Collection" Starbucks Now
Professional coffee knowledge exchange More coffee bean information, please pay attention to coffee workshop (Weixin Official Accounts cafe_style) May 21, Starbucks launched online point-to-store service in China, named Coffee Starbucks Now. This service is first launched in representative business district stores in Beijing and Shanghai. By the end of the month, it will cover 300 stores in Beijing and Shanghai, and plans to gradually expand to
2019-05-22 Barker China Launch Membership Exclusive Service Online Point Pickup Coffee Express St -
What is the position of the coffee bank of China Merchants Bank?
Recently, China Merchants Bank joined hands with the largest coffee chain in South Korea to launch innovative cooperation with you Caffebene, and the two sides will launch coffee banks in China in the future. The coffee bank of China Merchants Bank has once again explored the possibility of retail operation of the banking industry, and has become another form of network expansion of joint-stock banks. In a sense, Coffee Bank is also the majority of domestic banks at present.
2015-08-12 Coffee add some bank how to do location -
What is the business scope of the coffee shop? what is the business scope of the coffee shop?
Follow the caf é (official Wechat account vdailycom) and find that Beautiful Cafe opens a small shop of its own business scope: business set, steak, rice, pizza, French fries, popcorn, French multi-style crispy bananas, snacks such as Vegetables Salad, fruit, salad, porridge, noodles, beer, foreign wine, spruce cola, Coffee Milkshake snow ice cream
2017-05-18 Coffee shop scope of business how which attention caf é Wechat public vda -
Boutique Coffee comes into Life Asiana Airlines is the first to push the hand-dripping filter coffee service.
Suddenly, when you ask about a familiar aroma of coffee, you will immediately feel relaxed, tired and sleepy. That's the magic of coffee.
2015-01-05 Boutique coffee walk in life Asiana aviation push hand drip service imagination -
What kind of service consciousness should baristas have? Is it hard to be a barista?
"in the past, when I went to a coffee shop, I enjoyed the professional skills and warm service of baristas, but now I have to be careful when I go to a coffee shop, lest the barista will ignore you if he doesn't like it." I don't know when baristas began to become less approachable. At the same time, more and more baristas like it.
2022-03-13 -
How to be a good coffee waiter barista must see
Enthusiasm, attention, distance I often think of such a problem, now different catering places, or service places, different service methods, different service concepts, extend a lot of strange service students: Japanese-style, American-style, northeast-style (full of eldest brother, eldest sister's title), how to truly reflect the enthusiasm of service and reflect the characteristics of the brand in principle?
2015-08-13 How a good coffee waiter teacher will enthusiasm attention distance I also -
Why does the delivery of weak coffee with low profit, high cost and high competitiveness become a chicken rib?
The field of coffee delivery has become the Red Sea, and many enterprises because of profits
2015-12-03 Profit cost competition weakness coffee delivery why reduced to chicken ribs